Response to Parent Survey, March 2018
Thank you to all parents who contributed to the survey. We value your feedback which is invaluable and very helpful as we look to improve the school. We have collated some common questions below that arose from the survey. Other comments included questions on the food in the canteen which we have passed onto the Canteen directly. There were also specific questions regarding the timings of extra-curricular activities and support with SEN provision. We have also contacted all parents who requested a call back.
What you said we are doing well.
- Parents feel their child is safe in school.
- Parents feel their children are making good progress.
- Transition into Secondary School is effective. and helps children settle in well.
- The rare incidences of bullying are tackled effectively, and satisfaction is higher than national average.
- The quality of teaching and learning are good.
- Sixth Form support is excellent.
- The SEN department provides good support for children.
- Year Managers provide excellent care.
- Constructive feedback has been helpful in improving performance in practice exam questions.
Will there be regular opportunities to feedback to the school as a parent?
Yes, we will be sending out regular online surveys to ensure communication is more effective. We are also setting up a Parent Forum which will be an opportunity to explore the ways the school and parents can work effectively in partnership. We continue to run the Headteacher surgery every week, which parents can book slots for in advance.
There have been issues with communications including text and email?
We are aware of issues with emails not being received. We have started checking to see if email addresses we hold are correct (school email and text tracking system). In most cases this has been resolved. Parents have also contacted the school when they have not received emails because they have changed their address or phone number and not informed us. It is also worth checking email folders as, in some cases, school emails can be in junk mail. Please contact the school directly when you feel there might be an issue so that it can be resolved as quickly as possible. We are also ensuring initial messages are responded to within 48 hours by a member of staff from the department, Year Manager, or member of the Leadership Team.
Why were changes made to the behaviour system?
In the 2017 Ofsted visit behaviour was judged as Good within the school, however as a school that always strives to be better, the changes to the behaviour system were put in place to raise expectations and drive up standards in lessons further. Our focus has been on both setting the highest possible standard for behaviour and rigorously challenging any low-level behaviours that disrupt learning for students, which will in turn raise standards of learning within the classroom. This term, we aim to emphasise the positive and promote good behaviour by ensuring staff recognise and reward students’ achievements through Go4School, postcards home, instant praise cards, and also at our Rewards Evening.
When will Go4Schools be up and running with additional features?
Go4Schools is a new whole school management system introduced in September 2017. We have staggered its implementation, starting with attendance, followed by homework module and we will now be launching the behaviour interface this month. Staff have also been increasingly using the system over the course of the academic year. We are aware that there have been teething issues. For instance, some homework due dates being incorrect and some rewards/sanctions not appearing correctly. We are working on this with technical staff, teaching staff and Year Managers to resolve any issues. If you have any questions, please contact Mr Booth, Assistant Headteacher or Mrs McIntyre, Head of Student Services.
Can homework be differentiated and how is it marked?
We continue to strive to ensure that homework is useful and effective and promotes good learning habits; Go4Schools has helped co-ordinate manage homework and it ensures communication with home is strong. We are now looking at how it can be differentiated so that there is challenge for all as we have had comments from some parents who believe that more challenging tasks could be set, and also from some who have requested a greater level of personalised support for their children. This will be a focus for the school in the Summer Term.
Homework supports and reinforces learning and it is common practice in many schools to use teacher led peer assessment in the lesson when the homework is due in to be marked. Many activities may also require students to self-assess tasks or indeed use computer programmes that automatically assesses performance and provides instant feedback. In all cases the teacher will check and collate responses to inform lesson planning.